Correction of display of parking zones on the map 2GIS begins with determining the status of your account, since the actions for an ordinary user and a business representative are radically different. If you just want to clear the navigator interface of unnecessary objects, you just need to change the layer display settings in the application menu. However, in the event that parking on a private property is mistakenly marked on the map or you need to delete an object belonging to your organization, the procedure will require interaction with the directory moderators through a special editing tool.
Incorrect mapping of parking spaces often leads to confusion when drivers try to enter an area where stopping is prohibited, or, conversely, ignore real parking zones. Data relevance in navigation systems directly affects traffic and ease of movement around the city. That is why the mechanism for making amendments to 2GIS provides both automatic filters and manual verification of changes by company experts.
In this manual, we will analyze in detail the action algorithms for both scenarios: from simply adjusting the visibility of layers to filing an application to delete an erroneous object. You will learn what arguments moderators need to give in order for the edit to be accepted the first time, and how to avoid common mistakes when working with the map. Understanding the internal logic of the directory will help you effectively manage information about parking in your area.
Difference between hiding and deleting objects
The primary task is to clearly distinguish between the concepts of “hide” and “delete,” since these actions have different technical and legal weight. Hiding an object is a local client application setting that only affects what you see on your device. Deletion implies making global changes to the directory database, which will make parking invisible to millions of other users around the world.
Regular users most often seek to simply remove visual noise from the screen in order to better see street names or other important infrastructure. To do this, you do not need to have the rights of a representative of the organization or go through complex verification procedures. It is enough to know where the switches for map layers are located in the program interface.
In contrast, removing a parking lot is a process that requires justification. Map moderators accept such changes only if there is strong evidence: for example, if parking is marked on the lawn, on the site of a demolished building, or in an area with a prohibitory sign. Erroneously removing an actual parking lot can confuse drivers and create traffic jams.
⚠️ Attention: Unauthorized deletion of objects without good reason is considered vandalism and may lead to blocking of your account in the map editing system.
It is also important to consider that some parking zones are part of the city’s paid infrastructure and are monitored by cameras. Trying to hide them on the map will not cancel the work of tow trucks or fines, so it is critical to rely on the real road situation, and not just the desired display in the navigator.
How to hide parking in the UI
To start working with object visibility, launch the application 2GIS on your smartphone or open the web version on your computer. In the top right corner of the screen (or in the bottom menu on mobile devices) is a layer control button, often indicated by a diamond or stack of papers icon. Clicking on this element opens a panel where you can adjust the saturation of the map with additional data.
In the menu that opens, you need to find the section responsible for transport infrastructure. There may be separate switches for “Parking”, “Refueling”, “Traffic Events” or “Traffic”. To achieve a clear map display, just move the toggle switch opposite the word “Parking” to the inactive position. Immediately after this, all parking zone icons will disappear from the screen.
- 📱 Open the main menu of the application and select “Settings” or “Layers”.
- 🗺️ Find the “Transport” or “Infrastructure” category in the list of available options.
- ❌ Uncheck or move the slider to the “Off” position next to the “Parking” item.
It is worth noting that this action is temporary and is valid only until the application is restarted or the settings are reset. When updating map data, the program can automatically return the default visibility settings. If you need to constantly work with a "clean" card, it may make sense to consider using specialized versions of the software or API for developers.
Alternative filtering methods
In some versions of the desktop application, the “Navigation Mode” function is available, which by default hides unnecessary objects, leaving only roads and maneuvers. You can also take advantage of night mode, where the contrast of parking areas is often reduced to reduce visual noise.
Removing erroneously placed parking via the editor
If your goal is to correct a mapping error and remove parking that doesn't exist or is placed illegally, you'll need access to the editor's tools. To do this, you need to log in to the system using an account linked to your email. You should find the problematic object on the map, click on it and select the “Report an error” or “Edit” option.
A form will open in the editor interface where you need to specify the type of edit. Select the option “Delete object” or “Parking is placed incorrectly.” A critical step is filling out the comment field. Description quality directly affects the speed of processing the application by the moderator. Do not write briefly “delete”, but argue your position with facts.
For example, indicate: “Parking is posted in the area where sign 3.27 “No Stopping” is posted” or “The building where the parking is marked will be demolished in 2023.” The more specific you are, the higher the chances of quickly accepting the edit. After filling out the form, click the “Submit for Review” button.
☑️ Checklist before submitting an edit
The moderation process usually takes from several hours to several days. The status of your edits can be tracked in your personal account in the “My Edits” section. If the moderator rejects the change, he will definitely indicate the reason, for example, “insufficient evidence” or “the object is confirmed by official data.” In this case, the procedure can be repeated, providing more compelling arguments.
Parking management for business representatives
Owners of shopping centers, office buildings and other organizations are often faced with the need to update parking information for their clients. If you are an official representative of the company, you have access to extended functionality through 2GIS Business. This tool allows you not only to delete old marks, but also to mark new, current parking zones.
To get started, you need to confirm your rights to the organization. This is done by receiving a confirmation code by mail or call, or by providing scans of constituent documents. After successful verification, your personal account will have access to edit geodata associated with your property.
| Account type | Opportunities | Verification period | Required documents |
|---|---|---|---|
| User | Report a bug | 1-3 days | No |
| Representative | Edit opening hours, phone | 1 day | Verification code |
| Business owner | Change parking geometry, logo | 2-5 days | Constituent documents |
Using the representative's office, you can redraw the parking lot outline, making it more accurate, or remove it completely if the parking lot is temporarily closed for reconstruction. Object geometry in this case, it will be updated for all users after moderation. This is especially important for large shopping centers, where navigation within the parking lot plays a key role.
Helpful tip: If parking operates in a certain mode (for example, only for customers with a receipt), be sure to indicate this in the description of the facility. This will reduce the number of complaints from drivers who were unable to park for free.
Technical reasons for parking disappearance from the map
Sometimes users notice that parking lots have disappeared from the map on their own, without their participation. This may be due to technical work on the servers 2GIS or updating the map base. At such times, data may be temporarily displayed incorrectly or may be completely missing. Usually the problem is resolved within a few hours after the work is completed.
Another common cause is data caching within the application. If you haven't updated your maps in a while, the program may show information from an old cache in which objects were already marked as deleted, but were not updated locally. To solve the problem, you need to go to the application settings and forcefully update the maps or clear the cache.
- 🔄 Go to the “Settings” menu -> “About the application” -> “Update maps”.
- 🧹 In the “Data storage” section, select the “Clear cache” option.
- 📡 Check the stability of your internet connection as loading layers requires traffic.
It is also worth considering the seasonal factor: in winter, markings on the asphalt may be hidden by snow, and moderators may temporarily hide controversial objects until spring, when the situation becomes visually obvious. If parking has disappeared during the winter period, there is a high probability that this is a planned data cleanup.
Impact of custom reports on the map
Ecosystem 2GIS is largely built on community activity. Mass user complaints about a specific parking lot can trigger an automatic verification algorithm. If multiple people independently report that a parking lot does not exist, the system will assign the property a “Requires Review” status and send it to review by experts.
This means that even one user is not alone in his desire to correct the card. Coordination, such as through local resident chats or car forums, can speed up the process of removing erroneous parking. However, it is important that reports are fair and reflect reality.
Trust rating the user plays a role when reviewing edits. Accounts that have previously received many correct reports are given more weight. Conversely, users who are found mass deleting objects for the sake of a joke or sabotage lose the opportunity to influence the map.
⚠️ Attention: Using scripts or bots to massively send reports about deletion of parking lots will result in a permanent ban of the IP address and all associated accounts.
Thus, the mechanism for removing or hiding parking lots in 2GIS represents a balance between interface convenience and data reliability. By understanding how the system works, you can effectively control the display of information for yourself or help make the map better for everyone on the road.
Frequently asked questions (FAQ)
Is it possible to remove a parking lot permanently without confirming land rights?
You can permanently delete a parking lot only if it was applied by mistake (for example, on a lawn or road). If the parking is legal, but you don't want to see it, use the hide layers feature. Removing someone else's legal parking will require a strong legal basis.
Why did the moderator reject my edit about removing the parking lot?
The most common reasons: insufficient arguments in the comment, lack of photographs confirming the error, or the presence of official data that contradicts your request. Try adding a photo of prohibition signs or a map of the area.
How quickly is the map updated after parking is deleted?
Usually the update occurs within 1-3 business days after the edit is approved by the moderator. In large cities the process may go faster, in remote regions it can be slower due to fewer moderators.
Can other users see that I have hidden parking?
No, the layer hiding setting only applies locally on your device. Other users will see the map in the standard view unless they change the display settings themselves.
Is it possible to restore deleted parking?
Yes, if a parking lot was deleted by mistake, any user can create an edit with the “Restore object” or “Add parking” type, providing current data about its location.