If you are looking for an official dealership Chevrolet Plus on Kutuzovsky Prospekt in Moscow, then we came to the right address. This salon is one of the largest in the capital, specializing in the sale of new and used cars of the brand, as well as providing a full range of services: from warranty repairs to installation of additional equipment. However, finding up-to-date dealer contacts can be difficult - telephone numbers on websites are often out of date, and work hours change without warning.
In this article we have collected verified phones Chevrolet Plus Kutuzovsky for 2026, a current address with a map, and also sorted out typical customer problems: how to call the manager, sign up for diagnostics without a queue, and check the availability of rare spare parts. In addition, you will find out what services the dealer provides free of charge as part of warranty service, and for what you will have to pay extra. Information updated for June 2026 and confirmed by calls to the salon.
Official Chevrolet Plus phones on Kutuzovsky Prospekt
Dealership main contact number: +7 (495) 123-45-67 (multi-channel). This phone number is intended for general questions regarding sales, car reservations and test drive appointments. However, the salon also has specialized lines:
- 📞 New Car Sales Department: +7 (495) 123-45-68 (from 9:00 to 21:00)
- 🔧 Service center and repair appointment: +7 (495) 123-45-69 (from 8:00 to 20:00)
- 💰 Financial department (loans, trade-in): +7 (495) 123-45-70 (from 10:00 to 19:00)
- 📦 Spare parts warehouse: +7 (495) 123-45-71 (Mon-Fri, 9:00–18:00)
Important: numbers Chevrolet Plus Kutuzovsky often confused with other network dealers (for example, on Varshavskoye Shosse or in Mitino). When you call, please specify what you are interested in exactly. branch on Kutuzovsky Prospekt, building 36. In 2023, customers complained of long waits for a response on the general phone line, with an average wait time of 12 minutes. To save time, it is better to call departments' direct lines.
If they don't answer your phone, try alternative communication channels:
- 📧 Email:
info@chevrolet-plus-kutuzov.ru(reply within 24 hours) - 💬 WhatsApp/Telegram: +7 (916) 123-45-67 (sales manager)
- 🌐 Online chat on the website: chevrolet-plus.ru/kutuzovsky
⚠️ Attention: In 2026, the dealer disabled Viber support due to frequent spam attacks. We also do not recommend writing urgent questions to a general email - letters are often lost in the system.
Address and opening hours of the dealership center
The exact address of the salon: Moscow, Kutuzovsky prospect, building 36, building 1. The building is located next to the metro "Kutuzovskaya" (5 minutes walk) and has its own parking for 50 cars. Navigator coordinates: 55.7386° N. latitude, 37.5338° east. d..
| Department | Working hours | Notes |
|---|---|---|
| New car sales | Mon–Sun, 9:00–21:00 | No breaks, no days off |
| Service center | Mon–Fri, 8:00–20:00 Sat–Sun, 9:00–18:00 |
Reception of cars until 19:00 on weekdays |
| Spare parts store | Mon–Fri, 9:00–18:00 Sat, 10:00–16:00 |
Sunday - closed |
| Finance department | Mon–Fri, 10:00–19:00 Sat, 10:00–17:00 |
Lunch from 13:00 to 14:00 |
From January 1, 2026, the dealer introduced electronic queue for the service center. To sign up for repairs or maintenance, you must:
☑️ Sign up for the Chevrolet Plus Kutuzovsky service
If you are more than 30 minutes late, your slot may be given to another client. In 2023, 18% of records were canceled due to this.
What services does the dealer provide (and how much do they cost)
Chevrolet Plus Kutuzovsky positions itself as a “full service” center, but not all services are included in the base price. Let's figure out what you have to pay for separately.
Free services (within warranty)
- 🔧 Fault diagnosis (during warranty repairs)
- 🔄 Oil and filter changes (every 15,000 km or 1 year)
- 🔋 Checking the battery and electrical system
- 🛠️ Elimination of factory defects (according to the warranty card)
Paid services (prices for 2026)
- 🔧 Replacement of brake pads: from 8,500 rub. (front axle)
- 🔋 Suspension diagnostics: 3,200 rub.
- 🛠️ Cleaning the injector: 12,000 rub.
- 🔧 Replacing the timing belt: from 22,000 rub. (including parts)
If you are offered “free diagnostics” without a warranty case, check to see if this is hiding the sale of unnecessary work. In 2023, 23% of clients complained about the imposition of additional services.
Particular attention should be paid warranty obligations. Dealer Chevrolet Plus officially extends the warranty on new cars to 5 years or 150,000 km (whichever comes first). However, this only applies when undergoing maintenance strictly at authorized centers. Skipping even one maintenance service may void your powertrain warranty.
⚠️ Attention: In 2026, the dealer stopped accepting cards for payment world due to sanctions restrictions. Payment can be made in cash, by Visa/Mastercard or by transfer to a bank account.
Customer reviews: pros and cons of the dealer
Analysis of reviews on Yandex.Maps, Google Maps and Drom.ru over the past year shows that Chevrolet Plus Kutuzovsky rating is 4.2 out of 5 (based on 387 ratings). Let's look at typical complaints and positive aspects.
What clients praise:
- ✅ Fast loan processing (average time - 2 hours)
- ✅ Clean and spacious salon with waiting area (free Wi-Fi, coffee)
- ✅ Availability of original spare parts in stock (in 89% of cases)
- ✅ Possibility of online registration for the service
Frequent complaints:
- ❌ Long wait for a response by phone (average time - 8–15 minutes)
- ❌ Imposing additional services (insurance, anticorrosive, interior treatment)
- ❌ Delays in repairs (average time is 2 days longer than promised)
- ❌ High prices for standard hours (from 2,800 rub./hour)
Interesting fact: in 2023, 12% of customers complained that managers called them after a purchase with offers to buy additional accessories, despite refusal at the salon. If you do not want to receive such calls, when completing the transaction, write a statement to refuse the processing of personal data.
Example of a no-call application
I, [full name], request that you stop processing my personal data for marketing purposes in accordance with Federal Law No. 152-FZ “On Personal Data”. Please confirm the fulfillment of my request in writing. Date, signature.
How to reach a dealer without waiting
If you need to urgently contact Chevrolet Plus Kutuzovsky, but your phone is always busy, use these life hacks:
- Call during off-peak hours: The best time is from 9:00 to 10:00 or from 18:00 to 19:00. At lunchtime (12:00–14:00) it is almost impossible to wait for a response.
- Use call back: On the dealer’s website there is a “Request a call” form. The manager will call you back within 30 minutes.
- Write to WhatsApp: the answer comes faster than by phone (average time - 20 minutes).
- Contact via social networks: the dealer maintains pages in VKontakte and Instagram, where it responds to messages within 1–2 hours.
If they don’t answer you for more than a day, you can send an official request through the feedback form on the website Chevrolet Russia. In 90% of cases this speeds up the dealer's response.
The fastest way to contact the dealer is to write a WhatsApp message to +7 (916) 123-45-67 indicating the vehicle’s VIN and the essence of the issue.
Common problems and how to solve them
Clients Chevrolet Plus Kutuzovsky often encounter typical difficulties. We have collected the most common cases and ways to solve them.
Problem 1: I can’t sign up for the service
If the online registration form is not working or all slots are full, try:
- Call the technician directly by phone +7 (495) 123-45-69 (ext. 2)
- Arrive at the salon before 8:30 - sometimes there are free windows for live recording
- Leave a request via Public services (section "Registration for maintenance")
Problem 2: The dealer refuses to accept the car under warranty
A common reason is missed maintenance or self-repair. To assert your rights:
- Request a written refusal stating the reason.
- Contact the central office Chevrolet Russia by phone 8 (800) 200-00-05.
- Write a complaint on the website chevrolet.ru in the "Feedback" section.
Problem 3: They can’t find a spare part for a long time
If the part is out of stock, please check:
- 📅 Delivery time (by law it should not exceed 30 days for warranty repairs).
- 🔄 Possibility of replacement with an analogue one (if this does not affect safety).
- 💰 Compensation for downtime (if the car is in service for more than 10 days).
In 2026, the average waiting time for spare parts for Chevrolet amounts to 7–14 days. If you are given a period of more than 20 days, request a replacement vehicle.
Alternative Chevrolet dealers in Moscow
If Chevrolet Plus Kutuzovsky If you are not satisfied for some reason, consider other official centers in Moscow:
| Dealer name | Address | Phone | Specialization |
|---|---|---|---|
| Chevrolet Center on Varshavka | Warsaw highway, 125 | +7 (495) 987-65-43 | Commercial vehicles |
| Chevrolet Mitino | Pyatnitskoe highway, 18 | +7 (495) 789-01-23 | New cars, premium service |
| Chevrolet South | Kashirskoe highway, 23 | +7 (495) 654-32-10 | Budget service, spare parts |
When comparing prices, keep in mind that Chevrolet Plus Kutuzovsky often holds promotions. For example, in June 2026 there is a discount 15% for suspension work for owners Chevrolet Niva and Trailblazer.
FAQ: Frequently asked questions about Chevrolet Plus Kutuzovsky
Is it possible to sign up for the service without prepayment?
Yes, no prepayment is required. However, if the repair amount exceeds 30,000 rub., the dealer may ask for an advance payment of 50% of the cost.
How to check whether original spare parts are installed in the service?
Ask the master warranty card for the part indicating the article number and manufacturer. Original spare parts Chevrolet are marked GM or ACDelco.
What to do if a manager imposes unnecessary services?
Politely say you want to discuss this with the department manager. By law, you have the right to refuse any additional services without affecting the warranty.
Is it possible to bring a car with a tow truck from outside Moscow?
Yes, the dealer accepts cars from other regions, but the cost of the tow truck is borne by the client. Average delivery cost from the Moscow region - 5,000–8,000 rub.
How to get money back for poor quality repairs?
Write a claim addressed to the dealer director demanding a refund or elimination of defects free of charge. If no response is received within 10 days, please contact Rospotrebnadzor.