Refund of money for compulsory motor liability insurance at Renaissance Insurance when selling a car: a complete guide

Introduction: why you can get your money back for compulsory motor liability insurance and how it works

Selling a car is a process that requires not only finding a buyer and drawing up a sales contract, but also resolving issues with insurance. Many drivers forget that when selling a car, they can get back some of the money for the unused period. OSAGO policy. Insurance company "Renaissance Insurance" is no exception: it is obliged to return funds in proportion to the remaining period of insurance if the car no longer belongs to the owner.

The main normative act regulating this process is Federal Law No. 40-FZ “On Compulsory Motor Liability Insurance” (Article 10). According to it, the policyholder has the right to refund of 77% of the cost of the unused policy period (minus 23% for business management). However, in practice, many encounter difficulties: companies delay payments, require unnecessary documents, or refuse without explanation. In this article, we will look at how to properly process a return to Renaissance Insurance, what documents to prepare, and how to avoid common mistakes.

Conditions for returning money for compulsory motor liability insurance when selling a car

Not every case of car sale gives the right to a refund. To qualify for compensation, several key conditions must be met:

• 📄 The OSAGO policy is issued for individual (legal entities and individual entrepreneurs cannot return money when selling a car).
• 🚗 Car sold or deregistered (for example, disposed of). The transfer of ownership must be documented.
• ⏳ It has passed since the sale no more than 3 years (limitation period for such claims).
• 💳 Insurance policy paid for the full period (if the payment was monthly, the refund is calculated differently).

Important: Renaissance Insurance does not return money if:

• ❌ The policy was canceled at the initiative of the insurance company (for example, due to fraud).
• ❌ The car is rented or leased (in this case, the insurance remains valid).
• ❌ The policyholder died, and the heirs did not formalize the right to return (a separate procedure is required).

Step-by-step instructions: how to return money to Renaissance Insurance

The refund process consists of several stages. If you miss even one step, the company may refuse payment. Follow this instruction:

1. Prepare your documents (list below).
2. Write a statement for a return (a sample can be downloaded from the Renaissance Insurance website or taken from the office).
3. Submit your documents in one of the following ways:
   • 📧 By email: info@renins.com (scans + electronic signature).
   • 🏢 At the company office (addresses on the website renins.com).
   • 📬 By mail (registered letter with a list of attachments).

Wait for the decision (maximum period - 14 days from the date of application).

Get money to the specified account (usually the transfer takes 3–5 banking days).

Policyholder's passport (copy of all pages)

Car purchase and sale agreement (copy)

PTS with a note about a change of owner or a certificate of deregistration

Original MTPL policy (if any)

Account details for transfer (bank card or current account)

Return application (filled out according to the sample)

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If you are submitting documents in person at the office, ask the employee to mark your copy of the application as accepted. This will help avoid disputes if papers are lost.

⚠️ Attention: Renaissance Insurance may require certificate from the traffic police about deregistration of the car, even if the car was sold under the contract. This is not a legal requirement (an agreement is sufficient), but sometimes companies insist. In this case, write a claim with a link to Letter of the Bank of Russia No. IN-01-41/120 dated December 20, 2019, where it is explained that a certificate is not required.

Terms and amount of return: how compensation is calculated

The refund amount depends on two factors: policy cost and number of unused days. Renaissance Insurance uses the following formula:

Refund amount = (Policy cost × 0.77) × (Number of unused days / Total number of days of insurance)

Example: the policy cost 10,000 rubles, was valid from 01/01/2026 to 12/31/2026 (366 days). The car was sold on 07/01/2026 (184 days left). Calculation:

(10 000 × 0,77) × (184 / 366) = 7 700 × 0,5027 ≈ 3 870 ₽

Insurance period	Date of sale	Unused days	Refund amount (for policy cost 10,000 ₽)
01.01.2026 – 31.12.2026	01.04.2026	275	5 600 ₽
01.06.2026 – 31.05.2026	01.12.2026	181	3 700 ₽
15.03.2026 – 14.03.2026	15.09.2026	181	3 700 ₽

Deadlines for transferring money:

• 📅 14 days — maximum period for consideration of an application (according to law).
• 💰 3–5 days — transfer to the account after approval.
• ⏰ Up to 30 days — if additional verification is required (for example, in controversial situations).

Common mistakes and how to avoid them

Many policyholders lose the right to return due to minor but critical errors. Here are the most common:

• ❌ Submitting an incomplete package of documents. For example, they forgot to attach a copy of the title with a new record about the owner. Solution: Check the list above and pack everything in advance.
• ❌ Contacting the wrong insurance company. If the policy was issued through an agent or broker, some try to get the money back through them. This is a mistake: you need to contact Renaissance Insurance directly.
• ❌ Missing the application deadline. The law does not limit the period of return, but in practice companies refuse if more than 1-2 years have passed. Submit documents immediately after the sale.
• ❌ Incorrect amount calculation. Some expect to get back 100% of the policy price, but the law requires 23% to be withheld. Use the calculator on the company's website.

⚠️ Attention: If you sold the car under a general power of attorney (without deregistration), you will not be able to get the money back for compulsory motor liability insurance. The insurance remains valid, since legally the car is still yours. In this case, the only way out is to terminate the power of attorney and deregister the car.

What to do if Renaissance Insurance refuses?

If the company refuses a refund without legal grounds, follow the algorithm:

1. Write claim addressed to the General Director (address: 115054, Moscow, Dubininskaya St., 53, building 1).

2. If you haven’t responded within 10 days, submit complaint to the Bank of Russia via the website cbr.ru (section “Internet reception”).

3. Last resort - lawsuit. For amounts up to 50,000 ₽ it is free (the losing party pays the state fee). Attach copies of all documents and correspondence with the insurance company.

Alternative methods: transfer of the policy to the new owner

Instead of a refund you can reissue the MTPL policy to the new owner. This is beneficial if:

• 🔄 The buyer agrees to pay the balance of the insurance (usually at the market price, not at the residual value).
• 📅 There is a lot of time left until the end of the policy (more than 6 months).
• 💰 You want to save time on processing a return.

To re-register you need:

1. Buyer's consent (written statement).
2. Purchase and sale agreement.
3. New owner's passport.
4. Application to Renaissance Insurance to change the insured.

Disadvantages of this method:

• ⚠️ The new owner may refuse to pay (risk of being left without money).
• ⚠️ If the buyer gets into an accident, claims may be brought against you (as the original insured).

Frequently asked questions about refunds for compulsory motor liability insurance at Renaissance Insurance

Is it possible to get the money back if the car is sold, but the MTPL policy is issued to the wife?

Yes, but only if the wife is policyholder under the policy. If the policy was issued for her, and the car was your property, her consent (application + passport) will be required for return. If the policyholder and the owner are different persons, return is possible only with a notarized power of attorney.

How long does it take to get a refund?

According to the law, Renaissance Insurance must consider the application within 14 working days. In practice:

• 📌 3-5 days - if documents are submitted without errors.
• 📌 7-10 days - if additional verification is required.
• 📌 Up to 30 days - in controversial cases (for example, when selling by proxy).

If the deadlines are violated, demand a penalty (0.05% of the amount for each day of delay).

Is it possible to return money if the OSAGO policy is electronic?

Yes, the procedure is the same as for a paper policy. The only difference is that instead of the original policy, you attach printed copy indicating the e-OSAGO number. In the application, indicate that the policy is issued electronically and attach a screenshot from your Renaissance Insurance personal account (if available).

What to do if Renaissance Insurance requires a certificate from the traffic police?

Requiring a certificate of deregistration illegal (letter of the Bank of Russia No. IN-01-41/120). Proceed like this:

1. Write in the application: “Based on Art. 10 Federal Law-40 and clarifications of the Central Bank of the Russian Federation, I ask you to return the funds without providing a certificate from the traffic police.”
2. If they refuse, file a claim with reference to regulations.
3. As a last resort, contact Bank of Russia or Union of Auto Insurers.

Is it possible to get money back if the car is stolen?

No. In case of theft, MTPL policy not terminated, since theoretically the car can be found and the insurance will become relevant again. An exception is if the car is found, but you decide not to restore it (for example, if it is completely destroyed). In this case you need to provide certificate from the traffic police about the termination of the search and a document on disposal.