Money adding machines are an indispensable tool for business, but even the most reliable models fail over time. Problems can range from simple clogging of sensors to serious breakdowns of mechanical components. In this article, we will look at how to independently diagnose and repair faults without resorting to expensive service.
Many owners are afraid to repair adding machines, considering them too complicated. In fact, 80% of breakdowns are associated with contamination or wear of consumables - you can fix them yourself. The main thing is to correctly determine the cause and follow proven algorithms.
We will look in detail at:
- π How to carry out initial diagnostics without special tools
- π§ Typical breakdowns and ways to fix them (with photos and diagrams)
- π° When DIY repairs are impractical and itβs better to contact a service
- π οΈ Necessary tools and consumables for DIY repairs
1. Signs of a malfunctioning adding machine
The first step is to correctly identify the problem. Most adding machines (Cassida 5520, Kolibri K-1000, Magner 150) indicate faults in the same way, regardless of the model.
Main symptoms:
- π¨ Car won't turn on or turns off immediately after start
- π Incorrect count bills (over/understated)
- π Chewing banknotes or their incorrect presentation
- π Extraneous sounds (creaking, knocking, vibration)
- π Errors on the display (codes
E01,E03,E05)
If the machine won't turn on, check the power supply and network cable first. In 60% of cases, the problem lies in oxidized contacts or a blown fuse. For models with battery (Glory GF-1000) the cause may be a deep discharge of the battery.
Incorrect count usually associated with dirty optical sensors or worn feed rollers. In this case, cleaning and replacing consumables will help. But chewing banknotes most often indicates problems with the transport mechanism - this may require adjustment or replacement of the belts.
2. Diagnosis of faults: step-by-step instructions
Before disassembling the machine, perform basic diagnostics. This will help narrow down possible problems and avoid unnecessary actions.
Step 1. External inspection
- π Check the integrity of the network cable and plug
- π Make sure the power light is on (if present)
- π§Ή Inspect the output tray for foreign objects
Step 2. Test run
- π Try passing 10-20 bills through the machine different denominations
- π΅ Listen to the sounds of the mechanism
- π Compare the calculation result with the real amount
Step 3. Error Analysis
If error codes appear on the display, decipher them according to the instructions for your model. For example:
E01β problem with the bill sensor (most often pollution)E03- feed motor malfunctionE05β calibration error (factory reset required)
Critical information: If the machine produces an error E07 (for models Magner and Kolibri), this indicates a faulty motherboard. In this case, independent repair is impossible - the board must be replaced at a service center.
βοΈ Diagnostics before repair
3. Common breakdowns and ways to fix them
Let's look at typical faults and what to do about them. Most problems can be fixed without special skills.
1. Contamination of optical sensors
Symptoms: machine does not recognize banknotes or considers them incorrectly.
Solution:
- π§΄ Wipe the sensors alcohol solution (at least 70%)
- πͺ₯ Use cotton swabs for hard to reach places
- π« Do not use abrasive materials!
2. Wear of feed rollers
Symptoms: bills are chewed or served several pieces at once.
Solution:
- π§ Replace the rollers with new ones (kits are sold for most models)
- π Adjust the gap between the rollers according to the instructions
3. Broken transport belt
Symptoms: banknotes don't go through through the mechanism or get stuck.
Solution:
- π Remove the case cover and inspect the belt for cracks
- π οΈ Replace the belt (for Cassida 6600 fit belt
RB-6600)
4. Engine malfunction
Symptoms: the machine won't turn on or publishes uncharacteristic hum.
Solution:
- π Check the voltage at the motor terminals with a multimeter
- π If the motor does not rotate, replacement is required
β οΈ Attention: When replacing the motor, be sure to disconnect the machine from the network and discharge the capacitors (if they are in the circuit). In models Glory and De La Rue capacitors can retain charge for up to 5 minutes after being disconnected!
| Breakdown | Symptoms | Difficulty of repair | Cost of parts (β½) |
|---|---|---|---|
| Sensor contamination | Incorrect count | Low | 0 (cleaning) |
| Roller wear | Chewing bills | Average | 800β1500 |
| Belt failure | Banknotes don't pass through | Average | 500β1200 |
| Engine malfunction | Won't turn on, hum | High | 2000β4500 |
| Problems with the board | Error codes E07, E09 | Very high | 5000+ |
4. Disassembling the adding machine: step-by-step process
If superficial cleaning does not help, you will have to disassemble the device. Important! Before disassembling, take photographs of the location of all parts and wires - this will help with reassembly.
Required tool:
- βοΈ Set of screwdrivers (phillips, flat,
Torx T8-T10) - π§ Tweezers for small parts
- π§² Magnetic backing for screws
- πΈ Smartphone for photographing the process
Disassembly order (for example Kolibri K-2000):
- Unplug the machine and remove the bill tray.
- Remove the 4 screws on the bottom cover (usually under the rubber feet).
- Carefully remove the top cover, starting from the back.
- Disconnect the sensor cables (remember their location!).
- Remove the transport mechanism to access the rollers and belt.
β οΈ Attention: In models Magner 150 and Magner 250 The transport mechanism is secured not with screws, but with latches. Do not use force, otherwise you will break the plastic fasteners!
How to remove the transport mechanism without damage?
1. Press the two side latches at the same time. 2. Gently pull the mechanism upward at an angle of 15Β°. 3. Do not pull on the wiresβdisconnect the cables first!
Before disassembling, place the machine on a white cloth - this way you will not lose small parts and screws.
5. Replacing consumables
Regular replacement of consumables extends the life of the adding machine. Main elements requiring replacement:
1. Feed rollers
Service life: 1β1.5 years with intensive use.
How to replace:
- π§ Remove the old rollers from the axle (a puller may be required)
- π§Ό Clean the axle of rubber residues with alcohol
- π Install new videos (for Cassida 5520 fit
RR-5520)
2. Transport strap
Service life: 2β3 years.
Signs of wear: cracks, stretching, slipping.
How to replace:
- π Loosen the tension roller (the screw is usually located on the side)
- π Remove the old belt and install a new one
- π§ Adjust the tension (the belt should bend 3-5 mm when pressed)
3. Ultraviolet lamps (for detectors)
Service life: 3β5 years.
Symptoms of malfunction: machine does not recognize security features bills
Replacement:
- π‘ Carefully remove the old lamp (do not touch the glass bulb with your bare hands!)
- π Install a new lamp of the same type (
UV-C 6Wfor most models)
After replacing consumables, be sure to calibrate the machine according to the instructions. For models Kolibri this is done through the menu Settings β Calibration β Auto
6. When DIY repairs are not practical
Not all breakdowns can be fixed at home. Here are the cases when it is better to contact the service:
1. Motherboard malfunction
Symptoms: machine won't turn on, all segments flash on the display, codes appear E07, E09.
Reason: usually a power surge or a manufacturing defect.
Solution: replacement of the board (cost - from 5000 β½).
2. Damage to the touch screen
Symptoms: display does not respond on clicks or displays artifacts.
Reason: mechanical damage or failure of the controller.
Solution: replacing the display (from RUB 3,000) or the entire front panel.
3. Wear of engine bearings
Symptoms: loud noise during operation, body vibration.
Reason: resource exhaustion (usually after 5+ years of operation).
Solution: replacement of the engine assembly (from 2500 β½).
4. Software glitches
Symptoms: the machine freezes, resets settings, produces random errors.
Reason: firmware or memory corruption.
Solution: flashing at a service center (from 1500 β½).
β οΈ Attention: If your machine is under warranty, don't disassemble it yourself! Most manufacturers (Glory, De La Rue) will void the warranty if there are signs of tampering.
7. Prevention and care of the adding machine
Following simple rules will extend the life of the device by 30β50%:
1. Regular cleaning
- π§Ή After every working day blow out the tray compressed air
- π§΄ Clean the sensors once a month alcohol solution
- π« Do not use wet wipes to clean mechanisms!
2. Correct operation
- π Do not overload the tray (maximum 200β300 bills at a time)
- π Let's car cool down after 2β3 hours of continuous operation
- π Use voltage stabilizer (especially in offices with old wiring)
3. Storage
- π¦ Cover the machine dust cover after work
- π‘οΈ Avoid direct sunlight and humidity (>60%)
- π If you do not use it for more than a month, remove the battery (for models with a battery)
Use only original consumables! Cheap analogues (for example, rollers without markings) wear out 2-3 times faster and can damage the mechanism.
FAQ: Frequently asked questions about repairing adding machines
πΉ Is it possible to clean sensors with water or wet wipes?
No! Water can damage electronic components. Use only alcohol wipes (alcohol content of at least 70%) or special cleaners for optics. For hard-to-reach places, cotton swabs soaked in alcohol are suitable.
πΉ How often do you need to change the rollers in a counting machine?
The service life of the rollers depends on the intensity of use:
- π For daily work (1000+ bills/day) - once every 12β18 months
- π With moderate load (up to 500 bills/day) - once every 2β3 years
Signs of wear: bills are starting to chew on or serve several pieces at once.
πΉ What to do if the machine counts banknotes, but does not recognize their denomination?
The problem is most likely UV sensors or magnetic sensors. Procedure:
- π§΄ Wipe the sensors with alcohol.
- π¦ Check the operation of the UV lamp (it should glow purple in the dark).
- π Carry out calibration through the settings menu.
- π οΈ If it doesnβt help, replace the lamp or sensors.
πΉ Why does the machine (suddenly stop) while working?
Possible reasons:
- π Engine overheating (let cool 15-20 minutes)
- π Voltage sag online (check the stabilizer)
- π§ Mechanism jamming (disassemble and check the rollers/belt)
- π₯οΈ Software glitch (turn the machine off and on again)
If the problem persists, check capacitors on the motherboard (they could swell).
πΉ Where to buy spare parts for adding machines?
Original spare parts can be ordered:
- π On manufacturers' websites (Cassida, Kolibri, Magner)
- π In specialized stores (for example, "Cash Equipment", "Business Technology")
- π¦ On marketplaces (Ozon, Wildberries - look for sellers with a rating above 4.8)
Average prices for popular spare parts (2026):
- π Rollers for Cassida 5520 β 800β1200 β½/set
- π Belt for Kolibri K-1000 β 500β900 β½
- π‘ UV lamp β 600β1500 β½