Samsung washing machine does not spin: 7 reasons and step-by-step repair

Have you loaded the laundry, started the wash, but at the end of it you find that the clothes are wet and the drum doesn’t even try to spin? The problem is when Samsung washing machine does not spin, occurs often - and does not always require calling a specialist. In 60% of cases, the malfunction can be fixed on your own, saving on the cost of a service center. But first you need to understand why this happened.

In this article we will look at all possible reasons - from a banal overload of laundry to a breakdown of the electronic module. You will learn how to diagnose the problem using error codes (for example, 4E, 5E or UE), which parts most often fail in models Samsung WW6000, WW8000, EcoBubble and how to check them. And for those who are ready to take on repairs with their own hands, we have prepared step-by-step instructions with photos and safety tips.

Important: if your machine is under warranty, do not disassemble it yourself - this will void the warranty. In this case, immediately contact an authorized service center. Samsung.

1. Why the Samsung washing machine does not spin: the main reasons

Lack of spin is not always a breakdown. Sometimes the problem lies in improper operation or temporary failures. Before sinning with technology, check these points:

• 🧺 Overload of laundry. If you load more than normal (for example, 8 kg into a 6 kg machine), the drum will not be able to spin up to the required speed. This is especially true for models with vertical loading.
• 🔄 Wrong washing mode. Some programs (for example, "Wool" or "Delicate Wash") turn off the spin cycle automatically. Check the settings on the panel.
• 💧 Draining water. If the machine does not drain the water before spinning, it will not start rotating the drum - this is protection against motor overload. The reason may be a clogged filter or a faulty pump.
• ⚡ Power problems. Voltage surges or poor contact in the socket can disrupt the program. Try restarting the machine (pull out the plug for 1 minute).

If these points do not apply, it means there is a hardware problem. Below we will analyze them in detail - from the simplest to the most complex.

2. Samsung error codes: what they mean and how to fix them

Modern washing machines Samsung display error codes that help you quickly identify the problem. If your model is equipped with a screen, pay attention to these combinations:

Error code	What does it mean	How to fix
4E	Problems with the water supply (insufficient pressure or the tap is closed)	Check the water pressure, clean the inlet hose filter, open the tap
5E	Drain error (water does not leave the tank)	Clean the drain pump filter, check the hose for kinks
UE	Unbalanced laundry (uneven distribution in the drum)	Reload laundry, reduce load, check shock absorbers
DE (or dE)	Problem with the door (won't close or the lock is broken)	Check the seal, door lock, locking contacts
E4 or E9	Malfunction of the water level sensor (pressostat)	The sensor needs to be diagnosed or replaced

If the display shows UE, don’t panic - this is the most “harmless” mistake. The machine simply cannot distribute the laundry evenly. Try manually rearranging the items and starting the spin cycle again. If the error persists, it may be worn out. shock absorbers or suspension springs drum

⚠️ Attention: If the screen flashes HE or HC, this indicates the motor is overheating. Immediately unplug the machine and let it cool for 30-60 minutes. Restarting if overheated may damage the engine.

3. Diagnosis of faults: where to start?

Before disassembling the machine, perform a visual inspection and simple tests. Here is a checklist for initial diagnosis:

Check if the drum is overloaded (normal: 2/3 of maximum load)|

Make sure the spin program is selected (not No Spin or Hand Wash)|

Listen to see if the water is draining before spinning (you should hear a pump sound)|

Check if the door is locked (try opening/closing it manually)|

Inspect the drain hose for kinks or blockages|

Try restarting the machine (pull the plug for 1-2 minutes) -->

If after these steps the spin does not work, proceed to a deeper check. Let's start with the most common breakdowns.

4. TOP 5 breakdowns that prevent Samsung from working

According to statistics from service centers, in 80% of cases the lack of spinning is due to one of these malfunctions:

4.1. Malfunction of the drain pump (pump)

If the machine does not drain the water, it will not start spinning. Signs of pump failure:

• 🔊 The machine hums, but the water does not drain.
• 💦 There is an error on the display 5E.
• 🗑️ Debris (threads, buttons, coins) has accumulated in the drain filter.

How to check: Unscrew the filter (usually located at the bottom right under the cover), clean it and check the pump impeller for blockages. If the pump does not spin even after cleaning, it needs to be replaced.

4.2. Worn or broken drive belt

In models Samsung with belt drive (for example, WW60J4260FW) the belt stretches or breaks over time. Signs:

• 🔄 The drum rotates in jerks or does not rotate at all.
• 🔊 You hear a whistling or squeaking sound when trying to spin.
• 📉 The speed does not gain (maximum 400–600 instead of 1000–1200).

How to check: Remove the back cover and inspect the belt. If it is torn or sagging, replacement is required. The cost of a new belt for Samsung is from 800 to 1500 rubles, depending on the model.

4.3. Failure of the tachometer (Hall sensor)

This sensor controls the rotation speed of the drum. If it fails, the machine either does not spin or does it jerkily. Signs:

• 🌀 The drum spins up to 200-300 revolutions and stops.
• 🔄 The spin turns on every other time.
• 📛 The display may light up E3 or E6.

How to check: you need diagnostics with a multimeter. The sensor is located on the motor - if its resistance is not normal (usually 50–200 Ohms), replacement is required.

4.4. Malfunction of the electronic module (control board)

If all mechanical components are in order, the problem may be in the “brains” of the machine. Signs:

• 🤖 The machine turns on, but the programs get lost.
• 🔢 Errors flash randomly on the display.
• 🔌 Spin does not turn on in any mode.

How to check: inspect the board for burnt elements or swollen capacitors. If everything is visually normal, you need a test using diagnostic equipment. Repairing the board yourself is only possible if you have experience working with electronics!

4.5. Engine brush wear

In cars with commutator motor (most models Samsung until 2018) brushes wear out over time. Signs:

• ⚡ Sparks inside the case during the spin cycle.
• 🔊 The engine hums, but the drum does not rotate.
• 📉 RPM drops under load.

How to check: remove the back cover and inspect the brushes. If their length is less than 1 cm, replacement is required. The cost of a set of brushes for Samsung is from 500 to 1200 rubles.

5. Step-by-step repair: how to fix the problem yourself

If you decide to repair the machine yourself, follow these instructions. Let's start with the simplest procedures.

5.1. Cleaning the drain pump filter

This is the first procedure in case of error 5E. You will need:

• 🔧 Flat screwdriver or knife.
• 🧽 Rag and water container.
• 🧼 Cleaning agent (for example, Cillit Bang).

Instructions:

1. Unplug the machine.
2. Open the bottom panel (usually snapped into place with clips).
3. Place the container and unscrew the filter counterclockwise.
4. Remove debris, wash filter and pump impeller.
5. Reinstall everything and check the drain.

5.2. Replacing the drive belt

To work you need:

• 🔧 Phillips screwdriver.
• 🔨 New belt (choose according to your car model).
• 📏 Ruler or caliper (to check tension).

Instructions:

1. Remove the back cover (unscrew 4-6 screws).
2. Remove the old belt from the engine pulley and drum.
3. Place the new belt onto the drum pulley, then onto the motor pulley.
4. Check the tension: the belt should bend 1–1.5 cm when pressed.
5. Assemble the machine and test the spin cycle.

How to check belt tension?

The tension is considered normal if, when you press in the middle with your finger, the belt bends by 10–15 mm. If the deflection is greater, the belt is weak; if it is less, it will be overtightened. In both cases, this will lead to rapid wear or bearing failure.

5.3. Replacing motor brushes

For this procedure you will need:

• 🔧 Screwdriver and pliers.
• 🔌 New brushes (choose according to engine model).
• 🧲 Magnet (to hold small parts).

Instructions:

1. Remove the rear cover and disconnect the wires from the engine.
2. Unscrew the motor and remove it from the housing.
3. Remove the old brushes (usually secured with clips or screws).
4. Install the new brushes, making sure they move freely in the holders.
5. Reassemble everything in reverse order and check operation.

⚠️ Attention: When replacing brushes, do not touch the engine commutator with your hands - oil from the skin impairs contact. Clean it with alcohol before reassembling.

6. When to call a repairman: complex breakdowns

Not all problems can be fixed on your own. Contact the service center if:

• 🔧 Replacement of bearings or oil seal is required (a special puller and press are needed).
• 📱 The control board is faulty (requires soldering equipment and circuitry).
• 🔌 Problems with the electric motor (for example, interturn short circuit).
• 💦 The tank is leaking or the door seal is damaged.

The cost of repairs in the service depends on the breakdown:

Type of repair	Cost (RUB)
Replacing the pump	1 500 – 3 000
Belt replacement	1 000 – 2 500
Replacing motor brushes	1 200 – 2 800
Control board repair	2 500 – 6 000
Replacing bearings	4 000 – 8 000

Tip: before the technician’s visit, take a photo of the error on the display and write down the machine model (located on the sticker on the back). This will speed up diagnosis.

7. Prevention: how to avoid problems with spinning

To the washing machine Samsung served for a long time, follow these recommendations:

• 🧺 Don't overload the drum. The optimal load is 2/3 of the maximum.
• 🧴 Use only powders for automatic machines (Tide Automatic, Persil).
• 🧹 Clean the drain pump filter once every 3 months.
• 🔌 Connect the machine through a voltage stabilizer (especially in rural areas).
• 🚿 Once every six months, run the “Drum Cleaning” program (or Tub Clean).

Also avoid these mistakes:

• ❌ Wash shoes or clothes with metal parts (zippers, buttons).
• ❌ Use bleach with chlorine more than 1 time per month.
• ❌ Leave wet laundry in the drum for a long time (this leads to mold).

If you take care of the machine, it will last 10–15 years without serious breakdowns. And if a problem with spinning has already appeared, now you know how to fix it!

FAQ: Frequently asked questions about Samsung washing machines

The machine does not spin, but the water drains. What is the reason?

Most likely the problem is drive belt (torn or fell off) motor brushes (erased) or tachometer (does not read revolutions correctly). Also check if the No Spin mode is turned on.

An error appears on the display UE. What to do?

Error UE means laundry imbalance. Try:

1. Stop the program and manually rearrange the items in the drum.
2. Reduce the load (maybe too much laundry).
3. Check to see if there is anything stuck between the drum and the tub (such as a sock).

If the error persists, check shock absorbers - they could weaken.

Can I repair the control board myself?

If you have experience with a soldering iron and a multimeter, you can try it. Most often the board fails:

• Capacitors (swollen or leaking).
• Resistors (darkened or burnt).
• Transistors (checked with a multimeter).

But if you don’t have the skills, it’s better to contact a service center - incorrect repairs can permanently destroy the board.

How much does it cost to replace bearings in a Samsung washing machine?

The cost depends on the model and region:

• Spare parts (bearings + oil seal): 1,500 – 3,000 rub.
• Master's work: 2,500 – 5,000 rubles.

Total: 4,000 – 8,000 rub. Some services offer discounts when replacing several parts at once (for example, bearings + belt).

How to reset an error on a Samsung washing machine?

Try these methods:

1. Unplug the machine for 1-2 minutes, then turn it on again.
2. Press and hold the button Start/Pause 5–10 seconds.
3. To reset an error 4E or 5E Check water supply and drainage.

If the error does not reset, it means there is a hardware problem - diagnostics are needed.