Where to look up the series and number of a car insurance policy: 7 proven methods

The OSAGO insurance policy is a mandatory document for every motorist in Russia, but not all drivers remember exactly where its series and number are indicated. This data is required when registering an accident, checking by a traffic police inspector, buying/selling a car, or even when checking fines online. An error in one number can lead to problems with insurance payments or a fine for “no policy.”

In this article we will look at all possible places, where you can find the series and policy number - from paper forms to electronic services. We will pay special attention to the nuances for electronic policies e-OSAGO, which have become the main format since 2023. You will also learn what to do if a document is lost, how to distinguish a fake policy and why some numbers in the number may differ from those visible in the RSA database.

The material is relevant to 2026 and takes into account recent changes in legislation, including the transition to new formats of electronic policies and integration with the State Services portal. If you are looking for information on CASCO — the principles of searching for a number are similar, but there are some peculiarities (we’ll talk about them in a separate section).

1. Where to look for the series and number in a paper OSAGO policy?

The classic paper OSAGO policy form contains the series and number in three places. This is done for convenience: even if one of the corners of the document is torn or stained, the data can be read from another area.

The main areas where they look for a number:

• 📄 Upper right corner - are indicated here series (3 letters, for example XXX or AAA) and number (10 digits). Format: XXX 1234567890 or AAA 0123456789.
• 🔍 Bottom of the form — the combination of series and number is duplicated, sometimes with a barcode. It can also be indicated here unique policy identifier (not to be confused with the number!).
• 📋 Owner details page — next to the name of the policyholder or driver (if the policy is limited).

Important: in policies issued until 2019, the series could consist of two letters (for example, XX). Since 2020, the format has been unified - now it is three capital letters. If you have an old form, its data is still valid, but errors may occur when checking through online services.

⚠️ Attention: If your policy has a series or number worn out, interrupted or unreadable, do not try to restore them “by eye”. Contact the insurance company for a duplicate - by law they are required to issue it free of charge within 3 business days.

2. Electronic policy e-OSAGO: where to look for details?

From 2023 electronic policies have become the main format of MTPL. Their main difference is the lack of physical media, but the series and number are assigned according to the same rules. Where to look for them:

Method 1. In the policy file (PDF)

• 📧 After registration, the insurance company sends the policy by email in the form of a PDF file. Series and number indicated:
  • On first page in the upper right corner (same as the paper version).
  • B file metadata (if you open the PDF properties, sometimes the number is duplicated in the "Title" field).
• 🔎 Search by document: press Ctrl+F and enter “series” or “number” - the system will highlight the required data.

Method 2. In the personal account of the insurance company

All insurers are required to provide access to electronic policies through a personal account. Instructions:

1. Log in to your insurance company's website (for example, RESO-Garantiya, Ingosstrakh, SberInsurance).
2. Go to section My policies → OSAGO.
3. Find the active policy and click “View details” - the series and number will be in the block Document details.

Method 3. In the mobile application

Most insurance companies have apps for Android and iOS, where you can quickly find your policy number. Examples:

• 📱 SberInsurance: section "Auto" → "My policies".
• 📱 AlfaInsurance: tab "Documents" → "MTPL".
• 📱 Tinkoff Insurance: "Car insurance" → policy details.

3. How can I find out the policy number through State Services?

Portal Public services provides access to MTPL data if the policy is linked to your account. This is convenient when you don’t have a paper form or access to email at hand. Step by step instructions:

1. Login to gosuslugi.ru (account level must be confirmed).
2. Go to section Services → Transport and driving → Motor insurance.
3. Select an item View information about OSAGO.
4. Find the active policy in the list - the series and number will be in the column Document number.

If the policy is not displayed, the reasons may be as follows:

• 🔴 The insurance company did not transfer the data to the RSA Unified Database (rare, but it happens with small insurers).
• 🔴 The policy is issued to another person (for example, the owner of the car, not the driver).
• 🔴 The policy has expired (check the date in your insurance account).

⚠️ Attention: Displayed on State Services only the last valid policy. If you have several cars or policies, you will have to search for data on the rest manually through insurance companies.

4. Checking through the RSA database: reliable, but with nuances

The Russian Union of Auto Insurers (RUA) leads Unified OSAGO database, where you can check the authenticity of the policy and see its details. This method is suitable if you do not remember which company you took out insurance with.

Instructions:

1. Go to the site RSA policy checks.
2. Enter Vehicle VIN or license plate number (no spaces).
3. Enter STS series and number (vehicle registration certificate).
4. Click "Check". The system will show the details of the current policy, including its number.

Limitations of the method:

Problem	Solution
The database does not find the policy	Check the correctness of the entered data or contact your insurance company
The old policy is displayed	The database is updated with a delay of up to 3 days - wait or check with your insurer
The policy number in the database and on the form do not match	This is an insurance mistake - demand correction (by law the data must match)

If, when checking through PCA, you see the status “Policy not found”, but you have a valid form in your hands, this is a reason to urgently contact the insurance company. Perhaps the policy is fake or the data was not transferred to the database.

Check that the VIN and license plate number are entered correctly|

Make sure the policy is valid (not expired)|

Contact your insurance company for details|

Check whether the policy is fake (especially if issued through intermediaries) -->

5. CASCO policy series and number: where to look?

Unlike OSAGO, CASCO does not have a uniform standard of registration - each insurance company uses its own forms. However, the series and number in the CASCO policy are always indicated in the following places:

• 📑 First page of the policy - usually in the upper right corner or under the heading “Insurance Agreement”.
• 🔢 Section "Document Details" - may be called “Basic Terms” or “General Information”.
• 📌 Appendix to the policy — some companies duplicate the number in additional sheets.

CASCO features:

• The number may contain letters and numbers in any order (for example, KASKO-12345-AB).
• Series often missing — the company prefix is used instead (for example, RESO-67890).
• In electronic CASCO policies, the number can be indicated in subject of the letter from the insurance company.

If you can't find the number, check:

• 🔹 Insurance contract — sometimes the policy number is duplicated there.
• 🔹 Payment receipt — policy details are often indicated in payment documents.
• 🔹 Personal account — in the “My contracts” or “Insurance products” section.

6. What to do if the policy is lost?

Losing an insurance policy is not a tragedy. Use one of the recovery methods:

Method 1. Request a duplicate from the insurance company

• 📞 Call your insurance hotline (the numbers are on the company website).
• 📧 Write a letter to the official email asking to send a copy of the policy.
• 🏢 Visit the insurance office with your passport and STS - a duplicate will be issued for free.

Method 2. Restore via online services

• 🌐 Use RSA database (if OSAGO policy).
• 📱 Check your email history - search using the words "MTPL", "CASCO" or "policy".
• 💾 Look at the archive of messages in instant messengers (if you registered via chat with the insurance company).

Method 3. Contact the traffic police (only for MTPL)

If the insurance company goes bankrupt or refuses to provide a duplicate, you can:

1. Go to the nearest traffic police department with your passport and STS.
2. Write an application to restore your policy data.
3. Receive an extract from the RSA database (free of charge, within 1 business day).

⚠️ Attention: If you purchased a policy through intermediaries (not official insurance representatives), it will be more difficult to restore it. In such cases, there is a risk of running into scammers - check the authenticity of the policy through RSA.

How to distinguish a fake policy from a real one?

Fake policies often have the following characteristics:

1. The issue starts with a non-existent episode (for example, ZZZ or 000).

2. Barcode missing or it is not read by the scanner.

3. The date of issue of the policy coincides with the date of application (scammers often put the current date).

4. Insurance company does not exist (check its availability in the registry on the website Central Bank of the Russian Federation).

5. The policy number is not in the RSA database (even 3 days after registration).

If you suspect a fake, contact the police and your insurance company immediately!

7. Common mistakes when searching for a policy number

Even experienced drivers sometimes confuse their policy details. Let's look at common mistakes and how to avoid them:

Error	Consequences	How to fix
Confused policy number with contract number	When checking the traffic police or an accident, the policy will not be found in the database	The policy number always contains 10 digits, contract number - free format
indicated STS series instead of a policy series	Verification systems (RSA, State Services) do not recognize the document	Policy series - 3 letters, STS series - 4 numbers and 2 letters
Entered the number from typo (for example, the letter "O" instead of the number "0")	In case of an accident, the insurance company may refuse to pay due to inconsistency of data	Check the number by several sources (form, email, personal account)
Used data old policy after extension	Fine for lack of valid insurance (RUB 800–1,000)	Always check after renewal validity date policy

How to avoid mistakes?

• 📸 Take a photo of the policy from both sides and save the photo in the cloud (Google Drive, iCloud).
• 📌 Add your policy number to Notes on the phone called "OSAGO [car brand]".
• 🔄 Before traveling, check the relevance of the policy via RSA.

FAQ: Answers to frequently asked questions

Is it possible to drive without a policy if I know its number?

No. According to Art. 12.3 Code of Administrative Offenses of the Russian Federation, failure to have a compulsory motor liability insurance policy (even if it is issued) will result in a fine 500 ₽. The inspector has the right to check the policy through the database, but you are required to present the document in paper or electronic form.

What to do if the series and number in the RSA database do not match the form?

This is the insurance company's mistake. Contact them immediately and request that the data be corrected. By law (Federal Law No. 40) the insurer is obliged to ensure that the information in the RSA database is up to date. If the company refuses to fix it, complain to Central Bank of the Russian Federation.

Is it possible to find out by the policy number which car it is issued for?

Yes, but only through official sources:

• Base RSA (VIN or license plate number required).
• Personal account on Public services.
• Formal request to the insurance company (passport required).

Attention: Services like "Autocode" or "Yandex.Traffic" only show the fact of having a policy, but do not tie it to a specific car.

How long is the policy number valid after renewal?

When extending OSAGO only the validity period changes, but the series and number remain the same. The exception is if you changed your insurance company or took out a new policy instead of an old one. In this case, a new number is issued.

Is it possible to check the accident history of a car using the policy number?

No, the OSAGO policy number does not contain information about the accident. To check the accident history use:

• Report from the traffic police (ordered through Public services).
• Services Autocode or CarVertical (paid, require VIN).
• Request to the insurance company (if you were involved in an accident under this policy).